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So Shrove Tuesday is here again!
When I was a kid, this was one of my favourite days in the year; my Mam would make the batter, my Dad would cook it, and I'd go back and fore between the kitchen and the living room delivering the pancakes, like a waitress. It was a lot of fun.
Nowadays, that's all changed. My Dad's too arse-lazy/miserable/add-your-own-definition-here, so Mam ends up doing it all. And she shouldn't eat pancakes anymore 'cause of her wheat intolerance. So my happy childhood memories have been replaced by yet another annual event during which my parents grumble at me about each other.
Still, I recruited Rowan into the old tradition of carrying the pancakes back out to the living room *grins* He loves being 'the big-boy helper'. He even ate about one and a half pancakes himself - though the plain kind with just sugar and lemon, rather than with dried fruit.
Work's not been too bad this week - we've taken back a lot of our reports from the India and South Africa call centres, which is good because now they should get done properly *snerk* We have no real reason to object to the outbounding, as it's given us the chance to finish by six each night, rather than stay till eight or even ten. Plus it's cut down the amount of weekend shifts needed. But damn if they don't mess things up a lot - they try so hard to get the reports processed quickly that they miss things, cancel policies when they shouldn't be, that kind of thing. Hopefully this should be reduced now we have them back.
The upside is that I can process the reports much quicker than I can the emails we get in. I think I did about five and a half hours work today, in the four hours and fourty minutes of my shift. That's seventeen emails, sixteen renewal cancellations, and checking through sixty four document files that were usually certificates to cancel the policy.
This does wonders for my daily/monthly productivity scores.
I suspect my ISP's mail server was playing silly buggers last night. I was pleasantly surprised to only download maybe three emails, though I did notice a few LJ comments I hadn't got. Then again, it's not uncommon that responses not get through for some time, so I thought nothing of it. Tonight? About forty-five emails, half of which were from yesterday evening! *scowls.* I hate that.
When I was a kid, this was one of my favourite days in the year; my Mam would make the batter, my Dad would cook it, and I'd go back and fore between the kitchen and the living room delivering the pancakes, like a waitress. It was a lot of fun.
Nowadays, that's all changed. My Dad's too arse-lazy/miserable/add-your-own-definition-here, so Mam ends up doing it all. And she shouldn't eat pancakes anymore 'cause of her wheat intolerance. So my happy childhood memories have been replaced by yet another annual event during which my parents grumble at me about each other.
Still, I recruited Rowan into the old tradition of carrying the pancakes back out to the living room *grins* He loves being 'the big-boy helper'. He even ate about one and a half pancakes himself - though the plain kind with just sugar and lemon, rather than with dried fruit.
Work's not been too bad this week - we've taken back a lot of our reports from the India and South Africa call centres, which is good because now they should get done properly *snerk* We have no real reason to object to the outbounding, as it's given us the chance to finish by six each night, rather than stay till eight or even ten. Plus it's cut down the amount of weekend shifts needed. But damn if they don't mess things up a lot - they try so hard to get the reports processed quickly that they miss things, cancel policies when they shouldn't be, that kind of thing. Hopefully this should be reduced now we have them back.
The upside is that I can process the reports much quicker than I can the emails we get in. I think I did about five and a half hours work today, in the four hours and fourty minutes of my shift. That's seventeen emails, sixteen renewal cancellations, and checking through sixty four document files that were usually certificates to cancel the policy.
This does wonders for my daily/monthly productivity scores.
I suspect my ISP's mail server was playing silly buggers last night. I was pleasantly surprised to only download maybe three emails, though I did notice a few LJ comments I hadn't got. Then again, it's not uncommon that responses not get through for some time, so I thought nothing of it. Tonight? About forty-five emails, half of which were from yesterday evening! *scowls.* I hate that.
